Students could not see images in questions in the quiz. How can this problem be fixed?
If almost all students see images in the questions and few of them cannot see, it is possible that there could had been an instant connection loss during quiz. When students refresh the page, they should see the image in the questions; if quiz time was not finished or students did not click “finish attempt” button. It does not matter whether the quiz done by safe exam browser or not. The SEB templates in ODTÜClass enable reload in exam.
But there is a very important point that each question has to be in a different page. If questions are in the same page, when students refresh the page all answers students gave will be cleaned.
Another point should be care about that the size of the image. If size of the image is so big, there is a possibility that image should been unable to load due to internet connection. We suggest you to prepare images using text editor. For example, for a table in the question text, text editor should be used instead of inserting table as an image.